Free shipping is available on many products and is noted by the ‘Free Shipping’ image. To qualify for free shipping the minimum product total must be greater than $250 and shipped to a continental United States business address.
Standard shipping charges apply for orders with product total under US$250.00.
Same Day Shipping
Same day shipping is available only when orders are confirmed by the customer and have been received by Condom Pros by 2:00 p.m. Pacific Standard Time (PST).
If you are not completely satisfied with your purchase, you may return product for credit towards future purchases. Product must be returned within 30 days of purchase from Condom Pros.
Returns are subject to a 20% restocking fee. Condom Pros does not charge restocking fees for returns of defective products or wrong product shipped with a Return Authorization Number (RA#).
Any Damaged or Missing items must be reported to Condom Pros within 5 days of receipt of goods.
To report Damaged or Missing items, contact our Customer Service Department at 800-320-3716 or email us at [email protected]
Please Note: reports of damaged or missing items will not be accepted if reported more than 5 days after receipt of goods.